Social Media Tips

The Good, The Bad, and The Ugly: Responding to Social Media Reviews

The Good, The Bad, and The Ugly: Responding to Social Media Reviews

As a business owner, you want to do everything possible to provide your customers with a positive experience. There’s the old understanding that if a customer leaves happy, they’ll tell 3 people. If they leave unhappy, they’ll tell 10. Well, thanks to online reviews, now it’s more like how about 10,000, 50,0000, and sometimes millions! Here’s our advice when it comes to reviews.